Privacy Policy

Privacy Policy | Bukhari Tours UK

At Bukhari Tours UK, your privacy is our priority. We are committed to protecting your personal data and ensuring that your travel experience remains secure, transparent, and trustworthy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.bukharitours.co.uk), book travel services, or interact with us.

1. Who We Are

At Bukhari Tours UK, your privacy is our priority. We are committed to protecting your personal data and ensuring that your travel experience remains secure, transparent, and trustworthy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.bukharitours.co.uk), book travel services, or interact with us.

2. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: Name, email address, phone number, postal address, date of birth, passport details (when booking travel).
  • Payment Information: Credit/debit card details and billing information (processed securely through trusted payment providers).
  • Booking Information: Travel preferences, flight details, hotel selections, special requirements.
  • Technical Information: IP address, browser type, device data, and cookies to improve website performance and user experience.

3. How We Use Your Information

We use your personal data to:

  • Process and confirm your Umrah, Hajj, or Halal holiday bookings.
  • Provide customer support and respond to inquiries.
  • Send booking confirmations, travel documents, and important updates.
  • Improve our website, packages, and customer experience.
  • Comply with legal, financial, and regulatory requirements.
  • Share only essential data with airlines, hotels, or service partners required to fulfill your booking.

4. Legal Basis for Processing

We process your personal information based on:

  • Consent (when you subscribe to newsletters or marketing).

  • Contractual necessity (to process bookings and provide travel services).

  • Legal obligations (for financial, regulatory, and ATOL compliance).

5. Data Protection & Security

We follow strict data security measures to protect your information against unauthorized access, loss, or misuse. Our website uses SSL encryption, and payment transactions are processed through secure, PCI-compliant gateways.

6. Cookies & Tracking

We use cookies to:

  • Improve website functionality and speed.
  • Analyze traffic and user behavior.
  • Personalize offers and travel recommendations.

You can manage or disable cookies in your browser settings at any time.

7. Data Sharing

We never sell your personal data. However, we may share necessary details with:

  • Airlines, hotels, and travel partners for booking fulfillment.
  • Regulatory bodies, if required by UK law.
  • Trusted third-party service providers (e.g., payment processors, IT support).

8. Your Rights Under GDPR

As a UK/EU customer, you have the right to:

  • Access the data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Restrict or object to certain types of data processing.
  • Withdraw consent for marketing communications at any time.

πŸ‘‰ To exercise your rights, contact us at (info@bukharitours.co.uk)

9. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill travel bookings.
  • Meet financial and regulatory requirements.
  • Improve customer service.

10. Third-Party Links

Our website may contain links to external travel partners or third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

πŸ“ž Phone: +44 [Your Number]
πŸ“§ Email: info@bukharitours.co.uk
πŸ“ Address: [Your Office Address, UK]

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in regulations, technology, or our services. Any updates will be posted on this page with a revised β€œEffective Date.”

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